Chatbot Analytics Platform

EVO Dynamics is a Chatbot Analytics Platform with more than 20 unique reports

Analyze all your Chatbot performance
Measure Goals and Funnels
Track your Customers Activity

Start analyzing

Schedule a demo

How does it work

Use and connect an AI/NLP Provider

Natural language processing (NLP) is the key to successful chatbots.

EVO Dynamics currently provides integrations with Google Dialogflow, IBM Watson, Facebook WIT and RASA.

If you wish to connect another AI provider, please get in touch with us.

Connect a Channel

EVO Dynamics offers you an easy way to connect channels like Facebook Messenger to your AI providers.

If you wish to connect to any other channel, please get in touch with us and we will help to connect it.

Get EVO Dynamics

Start analyzing your chabot’s performance.

Take control of your dropouts, analyze conversions and use data to improve your AI.

Get access to EVO Dynamics

Dive deeper into your Chatbot Analytics

Find out which pathways your customers took
Visualize quickly dropouts and conversions

Intent
Overview

See on a graph what your customers are saying.

Quickly understand what are your customers most asked questions.

And learn what they are not so much interested in.

Parameter
Analysis

A complete new and innovative way to analyze your customer preference.

Get an overview of all your entities / parameters
Click on each section and drilldown to see which values were triggered most

Use the parameters (entities) from your NLP engine, to drilldown on your customers choices.

Get access to our Chatbot Analytics

and start improving your chatbot automations based on in-depth reports

See what your customers
are talking about

What are the current “hot topics”?

Use a clear naming convention for your intents, and let the chart do the rest.
Intents with the same initials will be grouped into topics.
Compare different topics with each other and know which ones are more interesting.

Hello, do you have size XXS?

17:14:10

For which brand?

Any

17:14:15

I am sorry, I don’t know that brand

Which brands to you have

17:14:39

Adidas, Nike, H&M, Zara, …

Quickly Flag
Wrongly Identified Intents

Which intents were wrongly identified and need re-training?

Analyze your chat history and interactively “flag” or “star” your conversations.

Goals
Overview

KPI’s defined? Goals set?

Measure your goals based on intents and compare it to other goals
Increase your conversion rate by improving your Chatbot AI training

Funnel
Conversions

How well is your conversational design?

See which funnels work best
Measure multiple funnels and compare them
Keep an eye on your dropout rate

Cross Channels

With EVO Dynamics, you can connect social media channels like Facebook Messenger, Whastapp, Instagram, Telegram, WeChat, … to your preferred AI platform provider such as Dialogflow, IBM Watson, RASA , … and others

Select your channel

Facebook

Connecting Facebook Messenger with …

Connecting Whatsapp Business with …

Instagram

Connecting Instagram with …

Connecting Telegram with …

WeChat

Connecting WeChat with …

Select your AI Provider

Dialogflow

… Google Dialogflow as AI provider

IBM Watson

… IBM Watson as AI provider

Facebook WIT

… Facebook WIT as AI provider

Rasa

… RASA as AI provider

Activate your
Chatbot Analytics

with more than 20 reports, use EVO Dynamics data visualizations to improve your Chatbot